Tasks performed
- Administration and configuration of client machines, SCCM and Intune, Mac and Windows.
- Administration and configuration, iPad in Intune.
- Xibo administrator (digital signage).
- Canvas administrator
- Zoom administrator
- Panopto administrator
- Blog server administrator
- Implementation and automation of processes through Power Automate.
- User administration
- User support
- 1st and 2nd-line IT support
- Development and maintenance of IT services websites.
- Distribution and updating of program packages for client machines.
- Scripting and automation of client configuration
- Support for webinars and digital seminars
Background
Apprentice - Section for User Services at Østfold University College, Halden (Aug. 2020 - Aug. 2022)