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In the event of a death on or off Campus

Discovering a deceased person at the workplace or place of study, or witnessing a serious incident resulting in death, can be a major emotional strain.

This action card outlines the measures to be implemented in the event of a death or suspected death on campus premises.

Please remember that you are bound by a duty of confidentiality regarding the deceased person.

Situation Follow steps
In the event of death or suspected death on university premisesFollow steps 1–7
In the event of death during work- or study-related activities outside university premisesFollow steps 4–7
In the event of death unrelated to work- or study-related activitiesFollow steps 6–7

Notification, Securing the Scene, Follow-Up and Aftercare in Case of Death

TaskActionsResponsibilities
  1. Notification

Alert the emergency services:

  • Call:
    • Ambulance: 113
    • Police: 112
  • Provide information about:
    • Who you are
    • What has happened
    • Where it happened

If it is safe for you to do so, begin first aid. If possible, put 113 on speakerphone so you can provide first aid while receiving instructions from the emergency operator.

How to provide first aid

 

The person(s) who discover the incident

Notification to HiØ’s Security and Emergency Response Phone (Securitas)

After contacting the emergency services, call – or ask someone else to call – HiØ’s Security and Emergency Response Phone at 22 88 14 53 and provide information about the incident.

The security company will ensure that the relevant personnel at the university college are notified.

 

The person(s) who discover the incident

Notification to the Crisis Management Team

HiØ’s security and emergency response service will notify the Crisis Management Team about the incident.

 

Security and Emergency Response Provider

(Securitas)

Further Internal Notification

Ensure that the local manager and other relevant parties are notified.

Crisis Management Team

HiØ Crisis Team

 

Notification of Next of Kin

This is handled by the police.

The police are responsible for releasing the deceased person’s name and other information after the next of kin have been notified.

 

Police

Notification to the Ministry of Education and Research

Assess whether the incident should be reported to the Ministry of Education and Research (KD).

 

Crisis Management Team

Notification to the Norwegian Labour Inspection Authority in the Event of a Fatal Occupational Accident

Notify the Norwegian Labour Inspection Authority by phone at 73 19 97 00 as soon as possible (08:00–15:45).

Then confirm the notification in writing by submitting the relevant notification form to the Norwegian Labour Inspection Authority.

The safety representative must receive a copy of the notification form.

 

HR Section / Immediate Manager
  1. Securing the Scene
  • Secure the scene and prevent unauthorized persons from entering until the emergency services or HiØ’s emergency response personnel arrive.
  • Ensure that no one enters the scene until permission has been given by the police.

 

The person(s) who discover the incident
  • When HiØ’s emergency response personnel arrive, they must cordon off the area where the death occurred until the emergency services arrive.
  • Ensure that no one enters the scene until permission has been given by the police.

 

HiØ’s Emergency Response Personnel

 

 

  1. Follow-up of the Incident

The Crisis Management Team follows up on the incident in accordance with the emergency preparedness plan, in cooperation with the emergency services and the municipality’s crisis team.

 

Crisis Management Team

HiØ Crisis Team

 

  • Appoint a contact person for the next of kin.
  • Clarify with the next of kin what information may be disclosed.
  • Prepare to receive the next of kin.

 

Crisis Management Team / Relevant Faculty
  • Prepare a press release and plan how to handle media enquiries.
  • Prepare information for employees and/or students.

 

Crisis Management Team / Head of Communications
  • Assess the need for immediate support measures for those affected by the incident.
  • Consider contacting the municipality’s psychosocial crisis team.

 

Crisis Management Team / Relevant Faculty
Immediate notification and reporting in accordance with the emergency preparedness plan and applicable legislation.

Crisis Management Team

HR Section

The deceased person’s faculty

 

  1. Information
Inform employees and students in the affected unit about the death and provide contact details for the person responsible for further follow-up and information.Head of Communications / Relevant Faculty
  • Inform employees and students in the affected unit about the death, as well as the placement/internship site where applicable.
  • Inform colleagues who are absent.
Immediate Manager
Provide the Service Centre with information about what may be communicated in response to internal and external enquiries.Head of Communications
  1. Follow-up
  • Follow-up of affected employees and students
  • Debriefing of employees and/or students affected by the incident
  • Offer further follow-up and support

Faculty of those affected

Student Support Section

HR Section

Occupational Health Service

SiØ

Commemoration of the DeathPlan an open meeting for students and employees to talk and process grief reactions.Immediate Manager, if necessary in cooperation with the Crisis Management Team.
Assess the need for assistance from the municipality’s psychosocial crisis team.Nærmeste leder, ev. sammen med krisestab
Arrange a memorial service.

Immediate Manager, if necessary in cooperation with the Crisis Management Team

Practical Arrangements – Memorial Service

Information about the memorial service and funeral should be provided to:

  • Facilities staff
  • Service Centre
  • Head of the HR Section
  • Head of Communications
  • Head of the Student Support Section

Immediate Manager

Practical Arrangements – Funeral, Memorial Service, Flag Display and Clearing the Office

 

Practical arrangements for:

  • Attendance at the funeral (representation from HiØ)
  • Condolences/flowers for the next of kin

Immediate Manager

Practical Arrangements – Funeral, Memorial Service, Flag Display and Clearing the Office

Order flowersServicetorget
Inform employees and students about the funeral and flag displayHead of Communications
Fly the flag on the day of the funeralFacilities staff
  1. Post-Incident Follow-up
Evaluate the handling of the incident and the emergency preparedness plan, and assess the need for changesCrisis Management Team, if necessary in cooperation with the Occupational Health Service
  • Reporting and decisions relating to insurance, pensions and occupational injuries
  • Final settlement

HR Section

Payroll Section

  • Deletion of data
  • Termination of physical and digital access
  • Clearing the office and personal storage area (in consultation with the next of kin)

IT User Services Section

Practical Arrangements

Published Sep. 5, 2025 2:41 PM - Last modified Aug. 25, 2026 12:00 PM