Discovering a deceased person at the workplace or place of study, or witnessing a serious incident resulting in death, can be a major emotional strain.
This action card outlines the measures to be implemented in the event of a death or suspected death on campus premises.
Please remember that you are bound by a duty of confidentiality regarding the deceased person.
| Situation | Follow steps |
| In the event of death or suspected death on university premises | Follow steps 1–7 |
| In the event of death during work- or study-related activities outside university premises | Follow steps 4–7 |
| In the event of death unrelated to work- or study-related activities | Follow steps 6–7 |
Notification, Securing the Scene, Follow-Up and Aftercare in Case of Death
| Task | Actions | Responsibilities |
|---|---|---|
| Alert the emergency services:
If it is safe for you to do so, begin first aid. If possible, put 113 on speakerphone so you can provide first aid while receiving instructions from the emergency operator. How to provide first aid
| The person(s) who discover the incident |
Notification to HiØ’s Security and Emergency Response Phone (Securitas) After contacting the emergency services, call – or ask someone else to call – HiØ’s Security and Emergency Response Phone at 22 88 14 53 and provide information about the incident. The security company will ensure that the relevant personnel at the university college are notified.
| The person(s) who discover the incident | |
Notification to the Crisis Management Team HiØ’s security and emergency response service will notify the Crisis Management Team about the incident. |
Security and Emergency Response Provider (Securitas) | |
Further Internal Notification Ensure that the local manager and other relevant parties are notified. | Crisis Management Team
| |
Notification of Next of Kin This is handled by the police. The police are responsible for releasing the deceased person’s name and other information after the next of kin have been notified.
| Police | |
Notification to the Ministry of Education and Research Assess whether the incident should be reported to the Ministry of Education and Research (KD).
| Crisis Management Team | |
Notification to the Norwegian Labour Inspection Authority in the Event of a Fatal Occupational Accident Notify the Norwegian Labour Inspection Authority by phone at 73 19 97 00 as soon as possible (08:00–15:45). Then confirm the notification in writing by submitting the relevant notification form to the Norwegian Labour Inspection Authority. The safety representative must receive a copy of the notification form.
| HR Section / Immediate Manager | |
|
| The person(s) who discover the incident |
| HiØ’s Emergency Response Personnel
| |
| The Crisis Management Team follows up on the incident in accordance with the emergency preparedness plan, in cooperation with the emergency services and the municipality’s crisis team.
| Crisis Management Team HiØ Crisis Team
|
| Crisis Management Team / Relevant Faculty | |
| Crisis Management Team / Head of Communications | |
| Crisis Management Team / Relevant Faculty | |
| Immediate notification and reporting in accordance with the emergency preparedness plan and applicable legislation. | Crisis Management Team HR Section The deceased person’s faculty
| |
| Inform employees and students in the affected unit about the death and provide contact details for the person responsible for further follow-up and information. | Head of Communications / Relevant Faculty |
| Immediate Manager | |
| Provide the Service Centre with information about what may be communicated in response to internal and external enquiries. | Head of Communications | |
|
| Faculty of those affected Student Support Section HR Section Occupational Health Service SiØ |
| Commemoration of the Death | Plan an open meeting for students and employees to talk and process grief reactions. | Immediate Manager, if necessary in cooperation with the Crisis Management Team. |
| Assess the need for assistance from the municipality’s psychosocial crisis team. | Nærmeste leder, ev. sammen med krisestab | |
| Arrange a memorial service. | Immediate Manager, if necessary in cooperation with the Crisis Management Team | |
Information about the memorial service and funeral should be provided to:
| Immediate Manager Practical Arrangements – Funeral, Memorial Service, Flag Display and Clearing the Office
| |
Practical arrangements for:
| Immediate Manager Practical Arrangements – Funeral, Memorial Service, Flag Display and Clearing the Office | |
| Order flowers | Servicetorget | |
| Inform employees and students about the funeral and flag display | Head of Communications | |
| Fly the flag on the day of the funeral | Facilities staff | |
| Evaluate the handling of the incident and the emergency preparedness plan, and assess the need for changes | Crisis Management Team, if necessary in cooperation with the Occupational Health Service |
| HR Section Payroll Section | |
| IT User Services Section |