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IT Services

Get in touch with us by showing up at our helpdesk, or by email or phone. For the time being, we are at least one employee at each campus everyday, but the best way to get in touch with us is by phone or email. Contact us on e-mail or phone.

Username and password

First time password, change password, forgot password, forgot username, account locked.

Account hacked or compromised? Change your password immediately and contact IT-vakt

Teaching and meetings online

Skype for Business, Microsoft Teams, Zoom, Adobe Connect, Canvas Studio, Powerpoint, Video conference, Telephone conference

Contact IT Support (IT-vakt)

Contact IT Support (IT-vakt) 

E-mail itvakt@hiof.no
IT Support Fredrikstad +47 69 60 88 50
IT Support Halden +47 69 60 80 50

E-mail and calendar

E-mail and calendar in Office 365 / Exchange, presence (for employees), mailing lists

Network connection

Wired and wireless network, connection off campus

IT support for employees

New employee, computer for employees, SAP Portal etc.

Schedules and room booking

Printing, scanning and copying

Installing and setup of printer queue, payprint, copying and scanning

IT support for IT students

Programs and services

IT support during studies

Advice on PC during studies, lending equipment, private equipment on campus

IT support for conferences and events

Conferences and major events where extra IT support is needed

Storage and data classification

Storage services, storage guide, how to classify data and information

Interviews and recording of teaching and meetings

Sensitive data. Information security

Policies and forms

IT Rules and Regulations. Declaration of confidentiality