Get in touch with us by showing up at our helpdesk, or by email or phone. The best way to get in touch with us is by phone or email. Contact us on e-mail or phone.
June 16: Moving employee e-mail accounts to Microsoft 365 within July 1st. Read more ...
June 11: All employees and students must configure multi-factor-authentication before July 1st. Read more...
Username and password
First time password, change password, forgot password, forgot username, account locked.
Account hacked or compromised? Change your password immediately and contact IT-vakt
Teaching and meetings online
Skype for Business, Microsoft Teams, Zoom, Adobe Connect, Canvas Studio, Powerpoint, Video conference, Telephone conference
Contact IT Support (IT-vakt)
Contact IT Support (IT-vakt)
E-mail itvakt@hiof.no
IT Support Fredrikstad +47 69 60 88 50
IT Support Halden +47 69 60 80 50
Printing, scanning and copying
Installing and setup of printer queue, payprint, copying and scanning
IT support during studies
Advice on PC during studies, lending equipment, private equipment on campus
IT support for conferences and events
Conferences and major events where extra IT support is needed
Storage and data classification
Storage services, storage guide, how to classify data and information
Interviews and recording of teaching and meetings
Sensitive data. Information security
Policies and forms
IT Rules and Regulations. Declaration of confidentiality
IT services status alerts (in Norwegian)
- [LØST] Påloggings- og synkroniseringsproblemer med Skype for Business Nov. 16, 2021 9:07 AM
- [LØST] Canvas varsler på e-post nede Nov. 5, 2021 10:43 AM
News about IT services ( in Norwegian )
- Oppdaterte utgaver av e-post, Teams og OneDrive June 11, 2021 12:36 AM
- E-post åpnet - med VPN Mar. 9, 2021 8:23 AM
- Adobe Connect stenges 31.1.2021 Dec. 15, 2020 11:12 AM